Requesting a Retest

In order for the Inspection Company to make amendments to their "All Submitted" Inspection Worksheet, a request for a retest must be made. Please see the instructions below:

1. Navigate to the trip and select the Inspection Worksheet
2. On the top left hand corner find the icon that reads "Retest" or select the "Request Retest" option from the "ACTIONS" drop-down menu

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3. Select the section of the Worksheet that should be reopened

4. Select a reason and add a comment at the top of  the page and click "Request Retest"
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At this point, the Inspection Company will be able to make the necessary changes and resubmit their work.

IMPORTANT: Please note that the "Request for Retest" Action can only be completed by user accounts with either "Operator" or "Scheduling Manager" roles.


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