Submitting a Disputed Invoice

In order to submit a disputed invoice, the inspection company must correct the invoice and provide all requested documentation before it is approved for payment.

NOTE: You must belong to the same office as the invoice creator if you wish to modify a disputed invoice. If you do not belong to this office, you must have the system administrator user role in order to resubmit a disputed invoice.

To modify a disputed invoice, please follow the instructions below:

1.  Click on the wrench icon to modify the disputed invoice 

2. Make the required edits, enter invoice comments, and attach any required documents
3. Click the Save and Issue tab to submit the invoice 

4. The invoice will be submitted and show in Pending status 

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